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Case Study 1 - Student Management System Implementation
Challenge
Action
Results
Student Management System Implementation
Led BA team; coordinated cross-departmental workshops; established requirements framework; maintained executive engagement.
Delivered system on time; reduced workload by 35%; improved data accuracy; recognised for cross-functional leadership.
Case Study 2 - Research Ethics Platform Implementation
Challenge
Action
Result
Manual, fragmented research ethics process leading to delays and compliance risks.
Engaged research, legal, IT, and governance teams; facilitated workshops; unified workflows and business rules; guided platform selection.
Reduced approval times by 50%; improved compliance and researcher experience; recognised by DVC for leadership.
Case Study 3 - HR Systems Transformation
Challenge
Action
Result
Disjointed HR systems causing inefficiencies and poor employee experience.
Led process redesign and change impact assessments; coordinated training and communication with HR and IT teams.
Reduced onboarding time by 60%; improved workforce data accuracy and adoption across departments.
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